Shipping policy

Shipping policy

All orders are typically dispatched within 24 hours from our warehouse.

DELIVERY TIMELINE

Once dispatched, delivery takes approximately:

  • 1 to 3 working days via express shipping (at no extra cost).

⚠️ Note: In rare cases, delivery may take longer due to:

  • Public holidays

  • Weather disruptions

  • Remote or low-serviceable areas

We appreciate your patience during such delays.


TRACKING & SUPPORT

Once your order is shipped, you’ll receive a tracking link via email or SMS.

If:

  • Your order status still shows "Unfulfilled" after 4 days, or

  • You did not receive any tracking details